Letter of Complaint

Noviana Putri
25215137

3EB19

Jakarta, Desember 6th, 2017

Number: 11/AB-CD/EFGH/II/2017

KEYKO KOREAN SKINCARE

Penggilingan street, Number 11, Jakarta

Subject: Complaint about some damages of the goods

To

KOREAN BEAUTY

Ahmad Yani street, Number 01, Tangerang

Dear Sir,

Through this letter we inform you that our order had arrived on time. However, after we checked the products you sent us, there are some damages of some products.

The damages are:

1.       Three items of  Magic Pelling Mechine do not working

2.       Five units of products that do not fit the order, which should be Liptint BB

For the evidence, we will send you back the damage and unsuitable products to be re-check by your company.

We hope in the future, we would not receive anymore damaged or unsuitable products like this. If this thing happen again, we are sorry that we will cut off our cooperation contract.

Thank you for your concern. We will wait for you reply.

Regards,

KEYKO KOREAN SKINCARE